To understand in detail Fulford Nursing Home, find out more about our care team and our policies please download the following publications:
- Care Quality Commission Inspection Report click here
- Statements of Purpose click here
- Residents Guide click here
The law requires care providers to have an effective system in place to identify, receive, handle and respond appropriately to complaints and comments made by residents, or persons acting on their behalf.
This policy sets out the approach of this nursing home to meeting its statutory requirements to be open and transparent with its residents if it makes mistakes when providing care and treatment that result in their suffering moderate or serious harm.
This policy is intended to set out the values, principles and policies underpinning this home's approach to its business ethos or philosophy.
This policy is written to identify the safeguards needed for children who might visit or, in exceptional cases, live on the premises of an adult care home. The policy applies to any person under the age of 18, though most safeguarding concerns will focus on children who are under 16.