Frequently Asked Questions

Frequently Asked Questions

How do I know if Fulford Nursing Home is the right care home for me? 

We recommend that you come and have a look around.  Choosing a care home can be an emotional and daunting task; by talking to our staff and other residents you will be able to get a good feel for the home - and importantly work out if it’s right for you.

We suggest you have a look at a few homes - that way you will have a comparison, since all homes have something different to offer. 

What if I decide Fulford Nursing Home isn’t right for me after I have moved in?

When you first come to Fulford Nursing Home you have six weeks built into your occupancy agreement to decide whether this is the place for you.  We understand that sometimes people change their mind for a variety of reasons.

How old do I need to be to be eligible to live at Fulford Nursing Home?

We welcome applications from people over 65 years from all walks of life and with many different needs, who enjoy the opportunity to share and celebrate the richness and diversity of their experiences.

Everyone who comes to live in our home is treated with respect and dignity according to their individual needs and wishes.

What is a Care Plan?

Your care plan provides the basis on which Fulford Nursing Home’s care service is delivered.

Your plan includes a description of your preferred daily routine, your likes and dislikes in relation to food, special dietary requirements and similar matters.  It also includes your preferences in respect to how you like to be addressed and what dignity, respect and privacy means to you in terms of daily behaviour and actions.

Your care plan also contains a risk assessment and any risk management plan needed.  It includes details of health care needs, medication, details of GP and any community nursing or other therapeutic services provided or that you may commission yourself.

Your care plan includes details of your social interests and activities and how these are met.  It also contains any arrangements to attend religious services of your choice and for contact with relatives, friends and representatives.

Care plans are updated monthly or sooner if changes occur.

What is a key worker?

You will be allocated a member of the care staff to act as your ‘key worker’.  Key workers are responsible for monitoring, reviewing and co-ordinating your care plans.

Your key worker will help you with personal matters and liaise with family and friends as and when requested or required.

How much does it cost to live at Fulford Nursing Home?

Everyone is unique and the proportions of fees met by different parties can vary depending on the care required.  Some, or all, of these fees may be met by your Local Authority.  We would be very happy discuss your individual circumstances when you come for a visit.

Fees include all care and accommodation costs, food and drink, heating and lighting, any laundry done on the premises and any other services staff provide. 

You will be expected to pay for personal items such as newspapers, tapes, books and magazines etc. - and for additional services provided such as hairdressing and chiropody.

Will I have own bedroom? 

Yes – unless you wish to share.  We have 21 single and double bedrooms, most en-suite.  Some rooms are shared by couples, others by friends who have moved in together.  Sometimes there is nothing nicer than waking up in a twin room with a friend and sharing a cup of tea before the day begins. 

All our bedrooms are individually decorated and fully furnished to a high standard.  We provide a wardrobe, chest of drawers, a breakfast table, armchair and flat-screen television as standard.  We provide all bedding and towels unless you would prefer to use your own.

Can I bring items of furniture from home? 

Yes, certainly.  We are very happy for you to personalise your room with your own pictures, ornaments and larger items of furniture, where practical, if you would like to.  Ultimately this is your home.

What do I need to bring with me? 

You will need to bring your personal clothing (including, night clothes, dressing gown and slippers), your personal toiletries and all your medication.  Please also remember to bring your glasses, hearing aid, walking stick or zimmer frame if applicable.

Do you cater for special diets?

Yes we do - special dietary requirements, food allergies and intolerances are all catered for.

Snacks and drinks are also available through the day and sandwiches can be made upon request at any time.  

Can I make and receive telephone calls? 

Certainly - and we welcome friends and family calling.

All rooms have a telephone point and can be activated on admission; this service costs £5 per month and includes all calls.

When can friends and relatives visit? 

Visitors are welcome at any time. We do not have any visiting hours - this is your home.  Overnight accommodation for visitors can also be arranged if accommodation is available.

How will I do my washing?

We have a personal laundry facility and laundry service on site.

Do I have to join in with the social activities?

No - you can do as much or as little as you wish.  At Fulford Nursing Home we work hard to create a relaxing mood for both our residents and staff.  We understand that some days you may wish to play cards with other residents, while at other times you may wish to sit in your room and read; either way, you decide.

Can I smoke at Fulford Nursing Home?

Fulford Nursing Home is non-smoking.  If you wish to smoke, you can do so at the back of the building and can be accompanied by a carer if desired.

The importance of making a Will

At the Nursing Home we are frequently asked about the importance of having a Will and making a lasting Power of Attorney.  The following information is kindly provided by Ware & Kay Solicitors; we hope you find it useful and informative.  Please note, Fulford Nursing Home does not benefit in any way from Ware & Kay Solicitors by sharing this information.

Making a Will is very important if you care what happens to your money and your belongings after you die, and most of us do.  Most of us have younger relatives who we want to benefit from our estate, or we have charities maybe that we want to support.

If you do not make a Will, the law decides who gets what, and what the law decides may well not be what you want. Everything does not always go to your spouse, for example.  If you’re not married everything certainly does not go to your partner; it will go to blood relatives.  Although many people make a Will to ensure their affairs are taken care of after they die, there are many others who make no such provision believing that, even without a Will, their assets will go to their nearest and dearest.  If you want to be sure your wishes will be met after you die, then a Will is vital. Here are 6 reasons why it's important to make a Will.

1. Reassurance: A Will is the only way to make sure your savings and possessions (your estate) go to the people and causes that you care about.

2. Avoiding disputes between relatives: Disputes over Inheritances can cause arguments among family members and they may even need a solicitor to resolve them. Leaving a Will should remove any doubt about who you want to leave your estate to.  Close relatives and dependants may still be able to make a claim on your estate, but a solicitor can advise you on how likely this is and the best way to prevent it.

3. Setting up trusts for young or vulnerable beneficiaries: There are a lot of reasons why you may not want an inheritance to pass directly to a beneficiary upon your death.  Children would receive any inheritance outright at age 18 under intestacy, whereas in a Will you can specify that they would inherit when they are slightly older, e.g. 21, or you can set up a flexible “discretionary” trust in the Will which allows for control over how and when their inheritance can be used. This is especially useful if the beneficiary is, for example, not very good at managing money.

4. Protecting your assets for future generations: A Will can ensure that assets are kept within the family and are passed on down the generations. Many people are concerned that new spouses or second families will inherit their assets in the future, and a well-structured Will can help to ensure that all family members from both first and second marriages are looked after.

5. Controlling who your “Executors and Trustees” are:  Your Will would appoint carefully chosen “Executors” who would also act as Trustees of any trust set up by the Will (and if there are any underage beneficiaries then a Trust would certainly come into existence). Without a Will there is no such control over who administers your estate.  In addition, if you don’t leave a Will then the people who administer your estate (known as “Administrators”) may have to trace relatives to ensure that they have paid out your estate to the correct people and have not left anybody out who should have been a beneficiary.  This costs your estate money and the Administrators may have to employ professionals to trace beneficiaries, as well as obtaining insurance to cover the possibility that they have failed to include a beneficiary who may come forward with a future claim on your estate.

6. Planning for future circumstances: Your Will can be drafted in a way in which it could protect some assets from the potential divorce or bankruptcy of your children or to protect some of your own assets from being used to pay for nursing care for the surviving spouse. While you are not allowed to deprive yourself of assets which would otherwise be used to pay for your own care, you can use your Will to put some of your own assets in trust for the next generations rather than passing everything to your spouse, which has many potential benefits.

In summary, dying without a Will can mean that your loved ones are left with a financial and emotional mess to deal with.

Why do I need a Power of Attorney?

There are a number of reasons why you might need someone to make decisions for you or act on your behalf.  It could just be temporary: for example, if you are in hospital and need help with everyday things such as making sure that bills are paid. Or you may need to make more long-term plans if, for example, you have been diagnosed with dementia.

What is a Lasting Power of Attorney?

A lasting power of attorney gives someone you trust the legal authority to make decisions on your behalf, if either you are unable to in the future or you want help managing your finances.

How to get a Lasting Power of Attorney

Ware & Kay Solicitors are committed to setting up a Lasting Power of Attorney as simply and straightforwardly as possible – they are familiar with the process and can streamline it for your specific requirements.  If you are not sure how to get a power of attorney organised, simply choose the people you would like to nominate as your attorneys and let them take care of the whole submission process from start to finish.

One of their solicitors will talk you through the process either at their offices or visit you at home at your convenience to discuss your Lasting Power of Attorney with you; then draw up the required paperwork for your approval before supervising the signing process (because strict guidelines have to be followed).  Once this is done, they will submit the application for Lasting Power of Attorney to the Office of the Public Guardian for registration, and only after this has been approved can your attorneys act on your behalf.

People most often consider immediate family for Lasting Powers of Attorney, and they will explain to all parties how to get a power of attorney put in place to make things easier for all those affected by the loss of physical or mental capacity of a family member.  Ware & Kay will be happy to offer any advice and information you need.  Putting a Lasting Power of Attorney in place does not have to be stressful, just one call to Ware & Kay Solicitors and we will take care of it for you.

For more information or to make an appointment on either of the above, please contact a member of the Wills & Probate Team on: York 01904 716000 or Wetherby 01937 583210.  If you prefer, you can email This email address is being protected from spambots. You need JavaScript enabled to view it. or call into one of their offices, both of which are centrally located.